Delivery
At Keywoods Store & AZ Toyz, we understand the importance of timely and efficient delivery. That's why we work with a trusted courier partner, Evri, to ensure that your order is delivered straight to your doorstep in a timely manner. All orders are dispatched within 1-2 working days, and shipping costs are calculated based on the weight of the items purchased. Shop with us today and enjoy hassle-free delivery of your favorite toys and household items!
Cancellations
Please Note that we take payment and begin the dispatch process immediately after the order is placed. However, you can still return it within 28 days for a refund or exchange. For more details, please see our returns policy.
Returns
Thanks for purchasing our products at Keywoods Store/AZ Toyz In order to be eligible for a refund, you have to return the product within 28 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For card payments it may take 5 to 10 business days for a refund to show up on your card statement. If the product is damaged in any way, or you have initiated the return after 28 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact us.